Frequently Asked Questions

What are the advantages of the new Sharp Solar Racking System (SRS)?
The SRS uses a simplified, flexible mounting system to improve both the speed of installation and aesthetics. Each system can be easily configured online and shipped to you all at once. This innovative new solution for residential and light commercial installations uses a shared rail system that requires 30% less rail than conventional systems. That means fewer rail lines to draw and less mounting hardware to install. The steel mounting hardware is treated with SuperDyma®, a lightweight, corrosion-resistant, scratch-resistant alloy coating designed especially for outdoor exposure.


What is the SRS track record?
The SRS is the one of the most widely-used installations in the world today. In Japan alone, there are 100 megawatts created from the 25,000 SRS installations. In fact, the Sharp Kameyama manufacturing plant utilizes the SRS, making the 5.2 megawatt system the largest solar rooftop installation in the world.


What types of roofs are compatible with the SRS?
The racking system is compatible with virtually all types of asphalt shingles on both peak and hipped roofs, for retrofit or new construction.


What are the clearance issues?
The low-profile SRS rests 1” off the asphalt roof, 2-1/2” with flashing.


What is covered under the warranty?
All components are covered by a five-year limited warranty against defective materials and workmanship, with the option of a five-year extension if the system is registered with Sharp. The contractor can assist the end user by registering through the online ordering system.


How are roof penetrations sealed?
Adjustable sliders are equipped with butyl sealant pads that instantly create a waterproof seal at all roof penetrations. Installers may also use an optional black silicone caulking for additional protection.


How does the SRS work in a re-roof or new roof situation?
New roofs are an even easier installation since they allow roofers a bare deck to course shingles around flashings.


Why is this system made of steel instead of aluminum?
The mounting hardware is made of steel because it’s structurally superior to aluminum. The SuperDyma® coating allows six times more corrosion resistance than galvanized steel and is so effective, it’s used throughout the automotive industry. Lastly, since steel expands only half as much as aluminum, it alleviates expansion and contraction noises.



Why does Sharp require Solar Installation training?
Proper installation of Sharp Solar electric systems requires a thorough understanding of Solar principles, components, capabilities, and practical considerations like wiring and mounting hardware. In order to maintain high standards of product performance, safety and customer satisfaction, we train and certify contractors in all these areas before they may become part of Sharp's elite installation network.


Who should attend the training sessions?
The full 2-day course is required for all new installers of Sharp Solar residential grid-tied systems. State licensed contractors who complete the course and pass Sharp's comprehensive exam will receive formal certification for installations under warranty. Others may enroll but will not be certified.
What does the training cover?
The 2-day course is a blend of classroom discussion and hands-on installation experience on simulated "roof tops" at the Sharp Training Center. You'll follow a typical Solar installation step-by-step from specification to completion, and receive a CD and technical manual that will serve as a highly effective field reference. You'll be able to put your new skills to work immediately for residential grid-tie installations.


Day 1: A mixture of Sharp history, customer info, solar program basics, site assessment, system design, safety, and all system components.


Day 2: Detailing Sharp specific mounting, tools, installation, Sunvista™ inverter, operation, review and the exam.
When is training offered?
Sessions dates and locations will be announced periodically. Click here to view class dates and locations.
How much does the training cost?
The entire 2-day course is only $400, payable by check or credit card. Travel to the training center, food and lodging expenses are the responsibility of each student.
Where are Sharp's training centers located?
Sharp maintains training centers on both coasts: in the Los Angeles (Huntington Beach, CA) and New York City (Mahwah, NJ) areas.
Huntington Beach Solar Location:
5901 Bolsa Avenue
Huntington Beach, CA 92647

T: 1-800-SOLAR-06
E: SharpSolar@sharpusa.com
Directions: 714-903-4600
Security Desk: 714-903-4670
Please arrive at the main entrance to sign in with security at 8:45am;
Classes start at 9am;
Dress is business casual such as full length pants and closed toe shoes, sturdy enough for roof work;
Security reserves the right to turn away students who are dressed inappropriately.
How can I register for training?
Don't miss this opportunity to sell, install and service the exciting new Sharp Solar residential system. Courses are filling up fast. Register now using our secure online form to become a professional Sharp installer. Or, for more information, call Sharp Solar at 1-800-SOLAR-06.
If you have additional questions that aren’t answered above, please contact us at SharpSolar@sharpusa.com.